Management Tip: How to Resolve a Conflict at Work
When conflict flares up at work, it might seem easier to avoid the other person involved. But this isn’t a good idea. Unresolved matters nag at you and hurt your productivity. To repair the relationship, start by recognizing your own culpability. Have you exacerbated the problem somehow? Then clear the air: “Sometimes our work styles have been a little different. Let’s make this collaboration more productive by brainstorming how we can work together well.” Think about the dynamic (are you pulling where she’s pushing?), and change what isn’t working. Then, don’t let this resolution disintegrate by falling back into your old patterns.
*Source: Harvard Business School’s Management Tip of the Day
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